Support

Not yet. The app is in development for iOS and Android and there is no store listing. To hear when it ships, email [email protected] with the subject “SlimSweep launch updates”.

Not necessarily. SlimSweep only groups files whose SHA-256 fingerprints match. Similar shots, bursts, screenshots of the same photo and edited exports are deliberately left alone. Also check that limited library access is not hiding most of your library; if you allowed only a few items, the scan can only see those.

On iOS: Settings → SlimSweep → Photos, then choose All Photos, Limited Access or None. On Android: Settings → Apps → SlimSweep → Permissions → Photos and videos. SlimSweep asks for access when you start a scan. On iOS a limited selection is enough for those items, but the app cannot scan what it cannot see.

Open the trash in SlimSweep and restore the item. Deleted items stay there for 30 days on the free plan and 90 days on premium. Restoring one item is free; selecting several at once is a premium action. Videos larger than 200 MB exceed the trash limit; the app warns you before deleting one, and such a video skips the trash. Your phone's own Recently Deleted album may also hold a copy for up to 30 days, but that is managed by the operating system, not by SlimSweep.

No. SlimSweep writes a compressed copy first and keeps the original until you explicitly choose “Delete originals”. If you do, the originals move to Recently Deleted, where the system may keep them for up to 30 days. Compression is lossy: photos are capped at a 2048 px long edge and re-encoded at 0.6 quality.

Encoding video is the most expensive job in the app. It runs on the platform encoder — AVAssetExportSession on iOS, MediaCodec on Android — with medium or low quality and MP4 output. Photo compression stays available on the free plan with a daily limit.

Subscriptions are managed by the store, not inside SlimSweep. On iOS: Settings → Apple ID → Subscriptions. On Android: Google Play → Payments and subscriptions. Deleting the app does not cancel anything. After cancelling, access continues until the end of the paid period.

Sign in with the same Apple ID or Google account you used to buy it, open the paywall and choose Restore Purchases. If it still does not appear, email us with the store order number — never a password or full card details.

The free plan is supported by a limited ad policy: no ads in the first session, at most one interstitial a day after a successful delete or compression, and a banner only on the home screen. Premium removes ads. Ads are served by Google AdMob; in the current test build the ad units are Google test IDs, so test ads appear.

Open SlimSweep → Settings and turn off “Anonymous usage data”. No further events are sent. The privacy policy lists exactly what the events contain.

The PIN is not stored in a recoverable form, and the encryption key lives in the system Keychain or Keystore. We cannot reset it or unlock the vault for you. If you still have access, export the vault before uninstalling the app; removing the app removes the key and the contents.

SlimSweep has no account. You can delete photos and videos in the app, empty the trash, delete the vault and uninstall the app to remove its local data. The step-by-step version is on the Delete your data page.